Privacy Policy

Information Collection and Use
Alternative Health Networks, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Alternative Health Networks collects information from our users at several different points on our website.

A Special Note For Parents Concerning Privacy
Alternative Health Networks asks that children under 13 years of age not submit personal information through this site and encourages all children to consult with their parents before furnishing personal information on this site or any other site on the Internet. Technology is not currently available, however, that would enable Alternative Health Networks to restrict children under 13 from submitting personal information without unduly limiting the ability of other visitors to interact with us. Consequently, we suggest that parents supervise their children's online activities and consider using parental control tools available from online services and software manufacturers (e.g. Net Nanny). Among other things, these tools can prevent children from disclosing personal information online without parental permission.

Order
We request information from the user on our order forms. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. Your order information is kept confidential.

Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. To learn more about SSL, follow this link to Yahoo's explanation of SSL.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. If you have any questions about the security at our website, please email us.

Sharing
We fulfill the majority of our orders in-house and use an outside shipping company (i.e. USPS, UPS) to ship orders. For a few products we use an outside company to fulfill orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We may partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links
This web site contains links to other sites. Please be aware that we at Alternative Health Networks are not responsible for the privacy practices of these other sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site. Although we screen all sites before linking to them, web sites and addresses change regularly. The linked sites are listed for your convenience only and you access them at your own risk. Alternative Health Networks is not responsible for the content of any linked site.

Registration
To improve service on this website, we may allow a user to elect to complete a registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as social security number), but you are encouraged to do so. In this way we can provide a more personalized experience on our site and better suit your needs.  We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, discounts, etc. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please send us an email to be removed.

Other
If a user wishes to subscribe to our newsletter or pain information, we ask for contact information such as name and email address. If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Alternative Health Networks will automatically send the friend a one-time email inviting them to visit the site. Alternative Health Network stores this information for the sole purpose of sending this one-time email. The friend may contact Alternative Health Networks at our email to request the removal of this information from our database.

Choice/Opt-Out
Users who no longer wish to receive our special offers or promotional material may opt-out of receiving these communications by replying with 'unsubscribe' in the subject line to the email or by emailing us.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.