Privacy Policy & Legal Issues:
Terms of Use (03-10-2004)
Please read these Terms of Use carefully before using this site. By using this
site, you signify your agreement with these our terms. If you do not agree with
any of the below Terms of Use, do not use this site. Alternative Health Networks
reserves the right, in its sole discretion, to modify, alter, or otherwise update
these Terms of Use at any time. By using this site after notice of such changes
is posted, you agree to be bound by the modifications, alterations, or updates.
Disclaimer
Statements on this website have not been evaluated by the FDA. Products mentioned
on this website are not intended to diagnose, treat, cure or prevent any disease.
It is recommended that you consult with your healthcare practitioner before
beginning any nutritional supplement program. The information contained in this
site is based on the research and the personal and professional experiences
of Alternative Health Networks, Inc. It is not intended as a substitute for
consultation with your physician or other health care provider.
Any attempt to diagnose and treat any illness should be done under the direction
of a health care professional.
This website is for informational purposes only. All photos, graphics and content
that appear in this website are solely owned and copyrighted in accordance with
Federal and State Laws by Alternative Health Networks, Inc. Alternative Health
Networks has the right to refuse unauthorized use of any photo, graphic or text
copied from the website. Permission is granted to natural health food retailers
only to utilize any photo, graphic or text from the website, for the sole and
exclusive purpose of promoting the Red Earth & Deva Flower brands and our
products. All other use is in violation of the law. You may not modify or use
the materials for any other purpose without Alternative Health Networks express
written consent.
Information Collection and Use
Alternative Health Networks, Inc. is the sole owner of the information collected
on this site. We will not sell, share, or rent this information to others in
ways different from what is disclosed in this statement. Alternative Health
Networks collects information from our users at several different points on
our website.
Registration
In order to use this website, a user can elect to first complete the registration
form. During registration a user is required to give their contact information
(such as name and email address). This information is used to contact the user
about the services on our site for which they have expressed interest. It is
optional for the user to provide demographic information (such as income level
and gender), and unique identifiers (such as social security number), but you
are encouraged to do so. In this way we can provide a more personalized experience
on our site and better suit your needs.
Order
We request information from the user on our order form. Here a user must provide
contact information (like name and shipping address) and financial information
(like credit card number, expiration date). This information is used for billing
purposes and to fill customer's orders. If we have trouble processing an order,
this contact information is used to get in touch with the user. Your order information
is kept confidential.
Cookies
A cookie is a piece of data stored on the user's hard drive containing information
about the user. Usage of a cookie is in no way linked to any personally identifiable
information while on our site. Once the user closes their browser, the cookie
simply terminates. For instance, by setting a cookie on our site, the user would
not have to log in a password more than once, thereby saving time while on our
site. If a user rejects the cookie, they may still use our site. The only drawback
to this is that the user will be limited in some areas of our site. Cookies
can also enable us to track and target the interests of our users to enhance
the experience on our site.
Some of our business partners use cookies on our site (for example, Amazon.com
or advertisers). However, we have no access to control these cookies.
A Special Note For Parents concerning Privacy
Alternative Health Networks asks that children under 13 years of age not submit
personal information through this site and encourages all children to consult
with their parents before furnishing personal information on this site or any
other site on the Internet. Technology is not currently available, however,
that would enable Alternative Health Networks to restrict children under 13
from submitting personal information without unduly limiting the ability of
other visitors to interact with us. Consequently, we suggest that parents supervise
their children's online activities and consider using parental control tools
available from online services and software manufacturers (e.g. Net
Nanny). Among other things, these tools can prevent children from disclosing
personal information online without parental permission.
Log Files
We use IP addresses to analyze trends, administer the site, track user's movement,
and gather broad demographic information for aggregate use. IP addresses are
not linked to personally identifiable information. This information is only
used internally.
Sharing
We fulfill the majority of our orders in-house and use an outside shipping company
(i.e. USPS, UPS) to ship orders. For a few products we use an outside company
to fulfill orders, and a credit card processing company to bill users for goods
and services. These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
We partner with another party to provide specific services. When the user signs
up for these services, we will share names, or other contact information that
is necessary for the third party to provide these services. These parties are
not allowed to use personally identifiable information except for the purpose
of providing these services.
Links
This web site contains links to other sites. Please be aware that we at Alternative
Health Networks are not responsible for the privacy practices of these other
sites. We encourage our users to be aware when they leave our site to read the
privacy statements of each and every web site that collects personally identifiable
information. This privacy statement applies solely to information collected
by this Web site.
Although we screen all sites before linking to them, web sites and addresses
change regularly. The linked sites are listed for your convenience only and
you access them at your own risk. Alternative Health Networks is not responsible
for the content of any linked site.
Newsletter
If a user wishes to subscribe to our newsletter or pain information, we ask
for contact information such as name and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary and the user
therefore has a choice whether or not to disclose this information. Information
requested may include contact information (such as name and shipping address),
and demographic information (such as zip code, age level). Contact information
will be used to notify the winners and award prizes. Survey information will
be used for purposes of improving the use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our
site, we ask them for the friend's name and email address. Alternative Health
Networks will automatically send the friend a one-time email inviting them to
visit the site. Alternative Health Network, Inc. stores this information for
the sole purpose of sending this one-time email. The friend may contact Alternative
Health Networks at www.alternatehealth.net to request the removal of this information
from our database.
Security
This website takes every precaution to protect our users' information. When
users submit sensitive information via the website, your information is protected
both online and off-line.
When our registration/order form asks users to enter sensitive information (such
as credit card number and/or social security number), that information is encrypted
and is protected with the best encryption software in the industry - SSL. While
on a secure page, such as our order form, the lock icon on the bottom of Web
browsers such as Netscape Navigator and Microsoft Internet Explorer becomes
locked, as opposed to un-locked, or open, when you are just 'surfing'. To learn
more about SSL, follow this link [http://wp.netscape.com/security/techbriefs/ssl.html].
While we use SSL encryption to protect sensitive information online, we also
do everything in our power to protect user-information off-line. All of our
users' information, not just the sensitive information mentioned above, is restricted
in our offices. Only employees who need the information to perform a specific
job (for example, our billing clerk or a customer service representative) are
granted access to personally identifiable information. Our employees must use
password-protected screen-savers when they leave their desk. When they return,
they must re-enter their password to re-gain access to your information. Furthermore,
ALL employees are kept up-to-date on our security and privacy practices. Every
quarter, as well as any time new policies are added, our employees are notified
and/or reminded about the importance we place on privacy, and what they can
do to ensure our customers' information is protected.
If you have any questions about the security at our website, you can send an
email to nova@althealthinc.com.
Supplementation of Information
We do not supplement our user information from any third party sources. We believe
that the information our users provide us gives is true until proven otherwise.
Correction/Updating Personal Information:
If a user's personally identifiable information changes (such as your zip code),
or if a user no longer desires our service, we will endeavor to provide a way
to correct, update or remove that user's personal data provided to us. This
can usually be done at the member information page or by selecting the method
you prefer in our 'Contact Us' section.
Special Offers
We send all new members a welcoming email to verify password and username. Established
members will occasionally receive information on products, services, discounts,
etc. Out of respect for the privacy of our users we present the option to not
receive these types of communications. Please send us an e-mail to be removed.
Site and Service Updates
We also send the user site and service announcement updates. Members are not
able to un-subscribe from service announcements, which contain important information
about the site. We communicate with the user to provide requested services and
in regards to issues relating to their account via email or phone.
Choice/Opt-out
Users who no longer wish to receive our special offers or promotional material
may opt-out of receiving these communications by replying with 'unsubscribe'
in the subject line to the email or by emailing us at nova@althealthinc.com
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our
Homepage so our users are always aware of what information we collect, how we
use it, and under what circumstances, if any, we disclose it. If at any point
we decide to use personally identifiable information in a manner different from
that stated at the time it was collected, we will notify users by way of an
email. Users will have a choice as to whether or not we use their information
in this different manner. We will use information in accordance with the privacy
policy under which the information was collected.